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Customer Reviews for MINTO PLACE SUITE HOTEL Carlton Inn Kirkland/Seattle

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MINTO PLACE SUITE HOTEL Carlton Inn Kirkland/Seattle

Guests of the Carlton Inn of Kirkland will enjoy being just minutes to downtown Seattle, the University of Washington, Totem Lake and Bird Sanctuary, Totem Square, Overlake Church, the Burke Gillman Trail around Lake Washington, and more.
Average Customer Rating:
4.75 / 5
4.8
 / 
5
(12 Reviews) 12
Open Ratings Snapshot
Rating Breakdown 12 reviews
5 smileys
11
4 smileys
0
3 smileys
0
2 smileys
1
1 smiley
0
2 out of 367%customers recommend this product.
Customer Reviews for Carlton Inn Kirkland/Seattle
Review 1 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Home away from home

PostedSeptember 20, 2010
Now this was something i was not expecting. this place knocked my socks off. The staff was very nice and friendly and strived to be as helpful as they could be. The breakfast was awsome. The rooms were nice and spacious. And it was quiet. What more can i say. This is a great place and i will definately be back. I recommend it to anyone coming to the Kirkland area.
Customer Avatar
Anonymous
Age:18-24
0points
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Review 2 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Wonderful Stay

PostedAugust 10, 2010
My husband and I thoroughly enjoyed our two-week stay at the Carlton Inn. We originally were going to stay just three days; however, the staff won us over and we decided to extend our stay. We want to especially acknowledge the staff who ensured we had a delightful stay by seeing after our many questions and needs. They greeted us each day with a warm hello. It is such a pleasure to feel genuinely welcome in a hotel. If we are in need of hotel accommodations in the future in Kirkland, we will be sure to stay at the Carlton.
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Anonymous
0points
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Review 3 for Carlton Inn Kirkland/Seattle
Value for Money 
1 / 5
1 / 5
Cleanliness 
3 / 5
3 / 5
Staff & Service 
4 / 5
4 / 5
Bed Comfort 
1 / 5
1 / 5
Room Quality 
2 / 5
2 / 5
Overall rating 
2 / 5
2 / 5

Not a 3-Star hotel

PostedJuly 13, 2010
Lucky me, Microsoft had all rooms in area booked up, so I had to try this hotel out. I have stayed at alot of "off brand" 3 star hotels, this is not one. The most important thing is bed comfort. These beds are from Japan, low on the ground and old mattresses, not comfortable. What these places dont understand is the fact you cant slap a coat of paint on walls, stick fancy chairs in a room, and call it 3-star. I will survive, but also since Microsoft booked all hotel rooms in area, this room price was also jacked way above price on what this should be. I would guess those that gave this place thumbs up dont travel like I do, and I can assure this is not 3 star.....
No, I would not recommend this to a friend.
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Anonymous
0points
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Review 4 for Carlton Inn Kirkland/Seattle
Value for Money 
4 / 5
4 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
4 / 5
4 / 5
Overall rating 
5 / 5
5 / 5

Pleasantly Surprised

PostedMay 17, 2010
This is a beautiful hotel which happens to be on the shores of totem lake that has a bird sanctuary. I walked in and was greeted by the gentleman at the front desk with a genuine smile and some fun small talk. As a business woman on the move I'm always looking for a quiet place to stay so I can get my final reports and so forth for the day completed. That is exactly what I found here. Room was very comfortable, clean, and the free wi-fi did the trick for me. They even called with minutes of me being in my room to see if everything was ok, how courteous! I would stay here again if I have business in the area again, it has a great atmosphere to wind down from any long day.
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Anonymous
Age:25-34
0points
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Review 5 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Very pleased.

PostedFebruary 6, 2010
I lost a pin that I always wear on my jacket, in the short time we stayed at the hotel. It was a gift, so therefore it held sentimental value for me. The management at the hotel did everything they could to locate the pin and send it back to me.. for that, I am very grateful and will be staying again if I ever need to.
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Anonymous
0points
0of 0voted this as helpful.
Review 6 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Extremely curtious staff.

PostedFebruary 6, 2010
The breakfast crew was amazing.. went out of their way to help my wife and I, and we noticed that they also went above and beyond for other guests (even those who seemed impossible to please). In my opinion, everyones kind and friendly manner speaks very well for the establishment.
I would recommend this to a friend!
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Anonymous
0points
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Review 7 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Beatiful, extremely clean hotel.

PostedFebruary 6, 2010
I had a wonderful stay and look forward to returning soon. I would strongly recommend this hotel for any type of person-- whether you are with your family or traveling for business, you will be pleased! The staff was very gracious and helpful. My only concern about the property is that it's hard to see from the street.
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Anonymous
0points
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Review 8 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Thank you!

PostedJanuary 30, 2010
Thank you for your compassion, prayers and concern for me and my father. You certainly have gone out of your way to east the pain and stress of a difficult situation--to a total stranger. The hot chocolate was the most lovely extra. I got my first full night's sleep in a week since getting the news of my father's advanced cancer. God bless you.
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Anonymous
0points
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Review 9 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

You made our Halloween party a success!

PostedJanuary 23, 2010
We wanted to thank all of you there at the Carlton Inn for making our Halloween party a huge success.
The staff was outstanding! You were all very helpful but more importantly very kind. We hope to see you all next year. Thank you again from the bottom of our hearts. God bless.
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Anonymous
0points
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Review 10 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Thank you so much

PostedJanuary 23, 2010
I am deeply grateful for the gracious and kind care you all provided myt parents! God's blessings!
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Anonymous
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Review 11 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

A hidden gem

PostedJanuary 23, 2010
Wow! What an incredible hidden gem you have at the Carlton Inn at Totem Lake! It is so well appointed, comfortable, and clean. The wireless network access was particularly helpful to have, as our group had some presentations that required us to be online.
Your staff was most helpful as well. Each time I have visited the Carlton Inn, I've felt soi well taken care of. Your staff have always offered me something to drink and you are genuinely interested in my comfort and needs. Usually I only find this kind of service in a five star hotel or resort.
Thank you so much for providing such a wonderful meeting place and experience for our monthly team building network meetings. We look forward to having future meetings there as well.
I would recommend this to a friend!
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Anonymous
0points
0of 0voted this as helpful.
Review 12 for Carlton Inn Kirkland/Seattle
Value for Money 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Staff & Service 
5 / 5
5 / 5
Bed Comfort 
5 / 5
5 / 5
Room Quality 
5 / 5
5 / 5
Overall rating 
5 / 5
5 / 5

Accommodating and caring staff

PostedNovember 4, 2009
The Carlton Inn Kirkland is a very special inn. I have Parkinson's and am staying here while receiving treatment at the Evergreen Hospital. The entire staff have been very patient and caring with me. The manager checked in with me twice while I was in the sauna - this was tremendous. The breakfast lady helped to feed me. The manager left the dining room open for me after closing hours. All patients at Evergreen Hospital receive the same treatment from this hotel. This hotel should get awards for extreme cleanliness and safety procedures. Thank you for my stay.
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Anonymous
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